Virtual team leader search in a project-oriented organization using the FIRO-B model

DOI: 10.31673/2412-9070.2025.029618

Abstract

The article proposes a comprehensive approach to automating the process of identifying a virtual team leader within a project-oriented organization using the FIRO-B model. The relevance of the topic is driven by the need for effective management of teams operating in a digital environment and the need to quickly and accurately process the interpersonal characteristics of participants. The proposed solution was implemented using the Microsoft 365 ecosystem: Microsoft Forms is used to create a questionnaire based on the FIRO-B methodology, Power Automate is used to automatically process responses and transfer them to a specialized Excel file, where the formulas calculate the indicators of inclusion, control, and adherence. These indicators are taken into account in the expressed and expected form, which allows for a deeper analysis of the psychological interaction between team members. Particular attention is paid to the calculation of the team virtuality coefficient, which is determined on the basis of the ratio of remote and total number of interactions, taking into account the leadership characteristics of the team member with the highest score. A special nonlinear normalization function is proposed to evaluate inclusion, which allows determining the optimal level of involvement. This is important given that excessive or insufficient interaction can negatively affect the effectiveness of teamwork. The developed system allows automating the process of data collection and analysis, reducing the likelihood of errors, speeding up the selection of the optimal leader, and adapting the leadership style to the specific conditions and needs of the team. Using the FIRO-B model in combination with automation tools not only improves the effectiveness of teamwork, but also contributes to the development of the organization's technological maturity in the context of project management. The results can be used both in the internal HR processes of companies and for research purposes to study the dynamics of virtual teams.

Keywords: Microsoft Power Automate, FIRO-B, Microsoft Forms, automation, data processing, management, ecosystem, methodology, IT project, data analysis.