Initial setup of PBX server based on Asterisk

DOI: 10.31673/2412-9070.2020.064448

Abstract

The development of information technology is very dynamic, in particular, actively developing computer networks, which are increasingly used for telephone conversations. Recently, there has been increased interest in IP-telephony technologies, in other words PBX, the use of which can significantly reduce the cost of telephone communication within the company. PBX (Private Branch exchange) is a system of devices that provides automatic connection and support of telephone communication between subscribers of this PBX, who use special end devices — telephones. A virtual PBX is a powerful telephone system that uses an Internet connection as opposed to standard telephone services. A standard PBX is used to transfer calls from the Internet to a public telephone switching network. Virtual PBX can be considered as a more economical version, because no equipment is involved, everything is virtual and hosted by the service provider. Currently, the open communication platform Asterisk occupies almost 85% of the open source PBX market. The Asterisk automatic telephone exchange supports both IP-telephony protocols and traditional communication lines. All basic and advanced PBX functions are supported: voice menu, call recording, call statistics, voicemail, queuing and operator distribution. Video communication is directly supported. The latest versions of Asterisk support call encryption. Asterisk has simple and well-documented interfaces for integration with other systems, making it easy to embed communications in business processes and business applications. There are a large number of various graphical tools for administering Asterisk, both paid and free, among which the most popular is the free WEB interface FreePBX.

Keywords: Server; IP-address; IP-telephony; Asterisk; FreePBX web-management; PBX; VoIP protocol.

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